Effective date: June 10, 2026
Drake Controls LLC (“Drake Controls,” “we,” “us”), part of Score Group plc, operates drakecontrols.com. This policy describes the information we collect through this website, how we use it, and the choices you have.
Information We Collect
- Information you submit. Our quote, repair, field service, and training forms collect contact details (name, company, email, phone), site and equipment information, and the details of your request. Credit applications and purchase documents you send us contain the business information stated on those forms.
- Correspondence. Records of email and phone communication with our sales and service teams.
- Technical data. Standard server logs (IP address, browser type, pages requested) used for security and troubleshooting.
How We Use Information
- To respond to and fulfill quote, repair, field service, and training requests
- To process orders, credit applications, and service records
- To protect this website against spam and abuse
- To comply with legal and contractual obligations
How We Share Information
We do not sell personal information. We share information only as needed to run our business: within Score Group companies; with service providers that host this website, deliver our email, and screen form submissions for spam (including Cloudflare Turnstile); and with our principals and suppliers, such as Woodward, when necessary to fulfill your request.
Cookies
This site uses only the cookies needed for it to function and to screen forms for abuse. If we add website analytics in the future, we will update this policy.
Data Retention
We keep request and service records for as long as needed for the purposes above, including warranty and service history, and as required by applicable law.
Your Choices
To request access to, correction of, or deletion of your information, contact sales@drakecontrols.com. We will respond consistent with applicable law.
International Transfers
Information submitted through this site is processed and stored in the United States. We operate locations in the United States and Mexico.
Contact
Drake Controls LLC
8731 Fallbrook Drive, Houston, TX 77064
sales@drakecontrols.com · +1-713-996-0190
We may update this policy from time to time; changes will be posted on this page with a new effective date.